The purpose of this document is to educate the user on the ‘Orders on Hold’ section of the ‘Orders’ tab.
These instructions can be followed by ‘Company Users’ and ‘Admin Users’ within the TWMS system.
ShipCaddie TWMS Implementations Team will establish, implement and maintain this procedure documentation.
Video tutorial of this process can be found here. (Coming soon)
1. VIEWING ORDERS ON HOLD
- This section is to display the all the orders that are on hold for the company. There is only one filter “Select Hold Type” which allows the user to change between the “All” hold type, the “Standard Hold” type, and the “Ship Hold” type. See Figure 1