Objective: The purpose of this document is to familiarize the user with the “Expected Returns” section of the “Returns” tab. Returns are either sent by a 3rd party platform or entered in manually by Company user. For a quick video of the Returns section, click here.
Upon opening the “Expected Returns” section, the user will see a table with 4 different tabs displayed:
The four tabs display 4 different date ranges that possible expected returns will fall under:
Each expected return is displayed within one of the four date-range tabs with the following identifying information:
Created – The date the return was “created” or began processing for a return
Customer – The name of the customer
Tracking – The tracking number for the package.