• Shipments can be received at any time. The expected date does not determine when a shipment can be received. 

  • Total SKUs: If there are new SKUs that have not been received in the warehouse before, it will say “# new” which tells the person receiving the shipment that space needs to be made in the warehouse for each of these new SKUs.


To receive a shipment, click the “General Warehouse” dropdown on the left side of the page. Then, click on “Receive Shipment”.

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In this example, you can see under “Total SKUs” below the 1, it says “1 new”. This would indicate a new SKU the warehouse has not received before. This will let the warehouse know that they will need to make space for these items. 

  • To receive a shipment, click the green “Receive Shipment” button for the ASN that has arrived.Graphical user interface, text, application 
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  • You will now see the Receive Shipment screen:


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  • Enter the number of cartons and pallets that arrived in the “Counts” section, in their respective rows.

  • After entering the cartons and pallets received, click the blue “Add Count” button.

  • After clicking the “Add Count” button, the “Count” row will display “Full” or “Partial”.

Photos: Where Photos can be attached of damaged shipments for documentation purposes.Graphical user interface, application 
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  • Click “Ready to Receive” when you are ready to start shelving.Graphical user interface, application 
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