Filing a claim for a purchase through InsureShield, is as easy as 1-2-3.

  1. Locate your shipment in Shipping History

  2. From the Blue circle icon - select the InsureShield icon (File Claim)

  3. Fill out the information on the Claim Info TAB and select Submit.

  4. To view the Status of Your Claim select the Insurance Claims view under the Shipments section.  You can Edit your claim after submittal by hovering over the claim and selecting the Edit icon (pencil).  If your claim adjuster has asked for additional documentation, this is where you would upload your documentation.